Legal

Privacy Policy

Padel Republic Limited, trading as Club Padel · Last updated October 2026

The short version: we only collect information you give us directly. We use it to manage your membership and keep you informed about Club Padel. We don't sell it, we don't share it with third parties for their own marketing, and you can ask us to delete it at any time.

Section 1

Who we are

Club Padel is operated by Padel Republic Limited, company number 15993373, whose registered address is Fishermans Wharf, Brighton Road, Shoreham-by-Sea, BN43 6RN.

For the purposes of UK data protection law, Padel Republic Limited is the data controller for personal data collected through this website and in connection with Club Padel memberships.

If you have any questions about how we handle your data, contact us at enquiries@clubpadel.co.uk.

Section 2

What data we collect and why

We collect personal data in the following ways:

Registration of interest form, name, email address, phone number, and optionally your membership preference. Used to respond to your enquiry and keep you informed about the club opening.
Founder Membership application form, first name, last name, email address, phone number, and optionally information about your current play habits. Used to process your application, send your payment link, and manage your membership.
Payment via Stripe, payment card details are handled directly by Stripe and are not stored by us. We receive confirmation of payment and basic transaction data (name, email, amount, date).
Email communications, if you contact us by email, we retain that correspondence.
Website analytics and advertising, we use Google Analytics 4 to understand how visitors use the site, and the Meta Pixel to measure and improve our advertising. These use cookies and may collect data about your device, pages viewed and actions taken. See Section 8.

Section 3

Our lawful basis for processing

We rely on the following lawful bases under UK GDPR:

Contract, where processing is necessary to fulfil a membership or manage a pre-membership application.
Legitimate interests, where we send you relevant updates about the club's build progress and opening, having obtained your contact details through a direct expression of interest. You can opt out at any time.
Consent, where you have explicitly agreed to receive marketing communications, and for advertising and analytics cookies.

Section 4

How we use your data

To respond to your enquiry or application
To send your Stripe payment link if you apply for Founder Membership
To manage your membership and communicate membership-related matters
To send you build updates, opening information, and club news (you can unsubscribe at any time)
To measure and improve our advertising and understand where our members come from
To meet our legal obligations

We do not use your data for automated decision-making that produces legal or similarly significant effects on you.

Section 5

Who we share your data with

We share your data with a small number of trusted service providers who help us operate the club and this website:

Netlify, website hosting and form submissions
Stripe, payment processing
Google, analytics (GA4) and email (Google Workspace)
Meta, advertising measurement (Meta Pixel and Conversions API) on Facebook and Instagram
GoHighLevel, our customer relationship and membership communications platform
Playtomic, our court booking partner, once the club is open

All processors are contractually bound to handle your data securely and only for the purposes we specify. We do not sell your personal data to any third party.

Section 6

How long we keep your data

Enquiry / interest form data, retained for up to 2 years from submission, or until you ask us to delete it.
Membership data, retained for the duration of your membership and for 6 years afterwards, as required for financial and legal record-keeping.
Payment records, retained for 6 years in accordance with HMRC requirements.
Email correspondence, retained for up to 3 years.

Section 7

Your rights

Under UK data protection law you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data (subject to legal retention obligations)
Object to processing based on legitimate interests
Withdraw consent where consent is the lawful basis
Request that we restrict processing in certain circumstances
Data portability, receive your data in a structured, machine-readable format

To exercise any of these rights, email enquiries@clubpadel.co.uk. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Section 8

Cookies, analytics and advertising

This website uses Google Analytics 4 to collect usage data, and the Meta Pixel to measure the performance of our advertising on Facebook and Instagram. These technologies use cookies to distinguish users and sessions and to attribute registrations and purchases to the campaigns that drove them.

The Meta Pixel may share limited event data (such as page views, registrations and purchases) with Meta for advertising measurement and audience building. When you buy a membership, we also send Meta a confirmation of the purchase directly from our server, with your contact details converted into an irreversible hashed form, so that the sale can be matched to our advertising and counted once. That confirmation may also include your IP address, your browser type and, if you arrived from one of our Facebook or Instagram adverts, Meta's identifier for that click. We keep those details for seven days after you start a checkout, after which they are no longer used and are deleted. Where required, we rely on your consent for advertising and analytics cookies.

You can opt out of Google Analytics using the Google Analytics opt-out browser add-on, and manage advertising preferences through your Facebook and Instagram ad settings. You can also adjust your browser's cookie settings at any time.

Section 9

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Payment data is handled exclusively by Stripe, which is PCI DSS compliant. We do not store payment card details.

Section 10

Changes to this policy

We may update this policy from time to time. The date at the top of the page will reflect the most recent revision. Material changes will be communicated to members directly.

Section 11

Contact

Padel Republic Limited, trading as Club Padel
Fishermans Wharf, Brighton Road, Shoreham-by-Sea, BN43 6RN
Company no. 15993373
Tel: 01273 100150
enquiries@clubpadel.co.uk